/*
  Shared component library. Every page in the app is built from these
  primitives — a page-specific stylesheet should only add grid/layout rules
  for arranging them, never redefine what a button, card, table or pill
  looks like. That single rule is what keeps this file from rotting into
  the override chaos the old app.css had.
*/

/* ---------- Typography utilities ---------- */
.title{font-size:var(--text-2xl);font-weight:var(--weight-bold);letter-spacing:-.02em;color:var(--text-primary);margin:0}
.sub{color:var(--text-muted);font-size:var(--text-sm);margin-top:5px;line-height:var(--leading-normal)}
.muted{color:var(--text-muted)}
.right{text-align:right}
.nowrap{flex-wrap:nowrap!important;white-space:nowrap}
.full-span{grid-column:1/-1}
.section-title{font-size:15px;font-weight:var(--weight-semibold);color:var(--text-primary)}

/* ---------- Layout helpers ---------- */
.row{display:flex;gap:var(--space-3);align-items:center;flex-wrap:wrap}
.row.space{justify-content:space-between}
.grid{display:grid;gap:var(--space-4)}
.two{grid-template-columns:1.2fr .8fr}
@media(max-width:1100px){.two{grid-template-columns:1fr}}

/* ---------- Buttons ---------- */
.btn{
  display:inline-flex;align-items:center;justify-content:center;gap:7px;
  height:var(--control-h);padding:0 var(--space-4);
  border-radius:var(--control-radius);border:1px solid var(--border-default);
  background:var(--bg-surface);color:var(--text-secondary);
  font-size:var(--text-sm);font-weight:var(--weight-medium);line-height:1;white-space:nowrap;
  cursor:pointer;transition:background var(--duration-fast) var(--ease),border-color var(--duration-fast) var(--ease),color var(--duration-fast) var(--ease),box-shadow var(--duration-fast) var(--ease),transform var(--duration-fast) var(--ease);
}
.btn:hover{background:var(--bg-surface-alt);color:var(--text-primary);border-color:var(--border-strong)}
.btn:active{transform:translateY(1px)}
/* .btn{display:inline-flex} ka te njejtin specificitet si [hidden]{display:none}
   te UA stylesheet, dhe si rregull i autorit fiton ne cascade — pa kete
   rregull, atributi hidden nuk ka kurrfare efekti mbi asnje buton .btn. */
.btn[hidden]{display:none}
.btn:disabled{opacity:.45;cursor:not-allowed;pointer-events:none}
.btn:focus-visible{box-shadow:var(--shadow-focus);outline:none}

.btn.primary{/* background:var(--color-primary-600); */border-color:var(--color-primary-600);color:#000000;box-shadow:0 1px 2px rgba(29,78,216,.15)}
.btn.primary:hover{background:var(--color-primary-50);border-color:var(--color-primary-700)}

.btn.green{background:var(--color-success-600);border-color:var(--color-success-600);color:#fff}
.btn.green:hover{background:var(--color-success-700);border-color:var(--color-success-700)}

.btn.red,.btn.danger{background:var(--color-danger-600);border-color:var(--color-danger-600);color:#fff}
.btn.red:hover,.btn.danger:hover{background:var(--color-danger-700);border-color:var(--color-danger-700)}

.btn.ghost{background:transparent;border-color:transparent;color:var(--text-muted)}
.btn.ghost:hover{background:var(--bg-surface-alt);color:var(--text-primary)}

.btn.sm{height:var(--control-h-sm);padding:0 var(--space-3);font-size:var(--text-xs)}

.icon-btn{
  width:34px;height:34px;border:1px solid var(--border-default);border-radius:var(--radius-sm);
  display:grid;place-items:center;background:var(--bg-surface);color:var(--text-muted);cursor:pointer;
  transition:background var(--duration-fast) var(--ease),color var(--duration-fast) var(--ease);
}
.icon-btn:hover{background:var(--bg-surface-alt);color:var(--text-primary)}

/* ---------- Form controls ---------- */
.field{display:flex;flex-direction:column;gap:6px}
.field[hidden]{display:none}
.field label{font-size:var(--text-xs);font-weight:var(--weight-semibold);color:var(--text-secondary);letter-spacing:.01em}
.field-optional{font-weight:var(--weight-regular);color:var(--text-faint)}
.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:var(--space-4)}
.form-grid[hidden]{display:none}
@media(max-width:780px){.form-grid{grid-template-columns:1fr}}

.input,.select,.textarea,
input[type=text],input[type=search],input[type=date],input[type=time],
input[type=number],input[type=password],input[type=email],select{
  width:100%;min-height:var(--control-h);height:var(--control-h);
  padding:0 var(--control-pad-x);border:1px solid var(--control-border);border-radius:var(--control-radius);
  background:var(--bg-surface);color:var(--text-primary);font:inherit;font-size:var(--text-sm);
  transition:border-color var(--duration-fast) var(--ease),box-shadow var(--duration-fast) var(--ease);
}
.textarea,textarea{height:auto;min-height:120px;padding:10px var(--control-pad-x);resize:vertical;line-height:var(--leading-normal)}
.input.sm,.select.sm{min-height:var(--control-h-sm);height:var(--control-h-sm);padding:0 10px;font-size:var(--text-xs)}
.input::placeholder,.textarea::placeholder{color:var(--text-faint)}
.input:focus,.select:focus,.textarea:focus,select:focus,textarea:focus{
  outline:none;border-color:var(--color-primary-500);box-shadow:0 0 0 3.5px var(--color-primary-100);
}
.input:disabled,.select:disabled,.textarea:disabled{background:var(--bg-surface-sunken);color:var(--text-faint);cursor:not-allowed}
select.select,select{appearance:none;background-image:linear-gradient(45deg,transparent 50%,var(--text-muted) 50%),linear-gradient(135deg,var(--text-muted) 50%,transparent 50%);background-position:calc(100% - 17px) center,calc(100% - 12px) center;background-size:5px 5px,5px 5px;background-repeat:no-repeat;padding-right:32px}

.money-input-wrap{position:relative}
.money-input-wrap .input{padding-right:34px}
.money-input-wrap>span{position:absolute;right:11px;top:50%;transform:translateY(-50%);font-size:12px;font-weight:var(--weight-medium);color:var(--text-muted);pointer-events:none}

/* Pagesë e ndarë (kesh + POS bashkë) — përdoret nga dashboard.php, patient_card.php dhe payments.php */
.split-pay-line{position:relative}
.split-pay-line+.split-pay-line{margin-top:var(--space-3);padding-top:var(--space-3);border-top:1px dashed var(--border-subtle)}
.split-pay-line-remove{position:absolute;top:0;right:0;width:22px;height:22px;border-radius:var(--radius-full);border:1px solid var(--border-default);background:var(--bg-surface);color:var(--text-muted);line-height:1;cursor:pointer}
.split-pay-line-remove:hover{color:var(--color-danger-600);border-color:#f3c6cc}

.day-toggle{display:flex;align-items:center;gap:10px;cursor:pointer}
.day-toggle input{width:18px;height:18px;accent-color:var(--color-primary-600)}
.day-toggle span{display:flex;flex-direction:column}
.day-toggle small{color:var(--text-muted);font-size:11px;margin-top:2px}

input[type=checkbox],input[type=radio]{accent-color:var(--color-primary-600);width:16px;height:16px}
input[type=color]{width:48px;height:36px;padding:2px;border:1px solid var(--border-default);border-radius:8px;background:#fff}

/* ---------- Cards ---------- */
.card{
  background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:var(--radius-lg);
  padding:var(--space-5);box-shadow:var(--shadow-xs);
}
.card h1,.card h2,.card h3{font-weight:var(--weight-semibold)}

/* ---------- KPI stat tiles ---------- */
/* auto-fit so the tiles always fill the row edge-to-edge, whatever the
   count (finance's tile count varies with how many payment methods are
   active) — a fixed 5-column grid left a narrow dead gap when there were
   fewer tiles than columns. */
.kpis{grid-template-columns:repeat(auto-fit,minmax(160px,1fr));margin:var(--space-5) 0}
.kpi .n{font-size:26px;font-weight:var(--weight-bold);margin-top:var(--space-2);letter-spacing:-.02em;color:var(--text-primary)}
.kpi .l{font-size:var(--text-xs);color:var(--text-muted);font-weight:var(--weight-medium)}

/* ---------- Tables ---------- */
.table-wrap{overflow:auto}
.table{width:100%;border-collapse:collapse}
.table th,.table td{padding:12px 10px;border-bottom:1px solid var(--border-subtle);text-align:left;font-size:var(--text-sm);vertical-align:middle}
.table th{font-size:10.5px;text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);font-weight:var(--weight-semibold);background:var(--bg-surface-alt)}
.table tbody tr:hover{background:var(--bg-surface-alt)}
.table td strong{font-weight:var(--weight-semibold)}

/* ---------- Status pills ---------- */
.pill{display:inline-flex;align-items:center;gap:5px;padding:5px 10px;border-radius:var(--radius-full);font-size:10.5px;font-weight:var(--weight-semibold);letter-spacing:.01em;line-height:1.3;white-space:nowrap}
.s-booked,.s-scheduled,.s-registered{background:var(--status-booked-bg);color:var(--status-booked-fg)}
.s-registered{background:var(--status-registered-bg);color:var(--status-registered-fg)}
.s-arrived,.s-waiting{background:var(--status-waiting-bg);color:var(--status-waiting-fg)}
.s-with_doctor,.s-in-progress{background:var(--status-doctor-bg);color:var(--status-doctor-fg)}
.s-payment_due,.s-awaiting-payment{background:var(--status-payment-bg);color:var(--status-payment-fg)}
.s-completed{background:var(--status-completed-bg);color:var(--status-completed-fg)}
.s-cancelled,.s-no_show{background:var(--status-cancelled-bg);color:var(--status-cancelled-fg)}

.status-dot{width:9px;height:9px;border-radius:50%;display:inline-block;flex:0 0 auto}
.status-dot.booked,.status-dot.s-booked{background:var(--status-booked-solid)}
.status-dot.waiting,.status-dot.arrived,.status-dot.s-waiting{background:var(--status-waiting-solid)}
.status-dot.with_doctor,.status-dot.s-with_doctor{background:var(--status-doctor-solid)}
.status-dot.payment_due,.status-dot.s-payment_due{background:var(--status-payment-solid)}
.status-dot.completed,.status-dot.s-completed{background:var(--status-completed-solid)}
.status-dot.cancelled,.status-dot.no_show{background:var(--status-cancelled-solid)}
.status-dot.registered{background:var(--status-registered-solid)}

/* left-border accent used on list rows to echo status at a glance */
.status-border-booked{border-left-color:var(--status-booked-solid)!important}
.status-border-arrived,.status-border-waiting{border-left-color:var(--status-waiting-solid)!important}
.status-border-with_doctor{border-left-color:var(--status-doctor-solid)!important}
.status-border-payment_due{border-left-color:var(--status-payment-solid)!important}
.status-border-completed{border-left-color:var(--status-completed-solid)!important}
.status-border-registered{border-left-color:var(--status-registered-solid)!important}

/* ---------- Alerts ---------- */
.alert{padding:12px 14px;border-radius:var(--radius-md);margin:var(--space-3) 0;font-size:var(--text-sm);font-weight:var(--weight-medium);border:1px solid transparent}
.alert.ok{background:var(--color-success-50);color:var(--color-success-700);border-color:#c9ecdb}
.alert.err{background:var(--color-danger-50);color:var(--color-danger-700);border-color:#f5cdd4}
.alert.warn{background:var(--color-warning-50);color:var(--color-warning-700);border-color:#f2ddb0}

/* ---------- Empty / loading states ---------- */
.empty{text-align:center;padding:var(--space-8) var(--space-4);color:var(--text-muted);font-size:var(--text-sm)}

/* ---------- Tabs (settings sidebar tabs, reports tabs, patient-card tabs, dashboard status tabs) ---------- */
.settings-tabs,.reports-tabs,.patient-card-tabs{display:flex;gap:2px;border-bottom:1px solid var(--border-default);overflow-x:auto}
.settings-tabs{border-bottom:0;gap:8px;margin:var(--space-5) 0 var(--space-4)}
.settings-tabs button{padding:11px 14px;border:0;background:transparent;border-bottom:2px solid transparent;color:var(--text-muted);font-size:var(--text-sm);font-weight:var(--weight-semibold);cursor:pointer;white-space:nowrap}
.settings-tabs button:hover{color:var(--text-primary);background:var(--bg-surface-alt)}
.settings-tabs button.active{color:var(--color-primary-600);border-bottom-color:var(--color-primary-600)}
.settings-tab{padding:10px 14px;border:1px solid var(--border-default);background:var(--bg-surface);border-radius:var(--control-radius);font-size:var(--text-sm);font-weight:var(--weight-medium);white-space:nowrap;color:var(--text-secondary)}
.settings-tab.active{background:var(--bg-inverse);border-color:var(--bg-inverse);color:#fff}

.reports-tabs a,.patient-card-tabs a{padding:11px 14px;border-bottom:2px solid transparent;color:var(--text-muted);font-size:var(--text-sm);font-weight:var(--weight-semibold);white-space:nowrap}
.reports-tabs a:hover,.patient-card-tabs a:hover{color:var(--text-primary);background:var(--bg-surface-alt)}
.reports-tabs a.active,.patient-card-tabs a.active{color:var(--color-primary-600);border-bottom-color:var(--color-primary-600)}
.patient-card-tabs span{display:inline-grid;place-items:center;min-width:20px;height:20px;border-radius:var(--radius-full);background:var(--color-indigo-50);color:var(--color-indigo-600);font-size:10px;margin-left:5px;font-weight:var(--weight-bold)}

/* ---------- Modals (generic backdrop / card, reused by every feature-specific modal) ---------- */
.modal-backdrop{position:fixed;inset:0;background:rgba(17,24,39,.55);z-index:var(--z-modal-backdrop);display:grid;place-items:center;padding:20px;backdrop-filter:blur(1.5px)}
.modal-backdrop[hidden]{display:none!important}
.modal-card{width:min(760px,100%);max-height:92vh;overflow:auto;background:var(--bg-surface);border-radius:var(--radius-xl);padding:var(--space-5);box-shadow:var(--shadow-lg)}
.compact-modal{width:min(620px,100%)}
.modal-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;border-bottom:1px solid var(--border-subtle);padding-bottom:13px;margin-bottom:var(--space-4)}
.modal-x{border:0;background:var(--bg-surface-alt);width:34px;height:34px;border-radius:var(--radius-sm);font-size:20px;line-height:1;cursor:pointer;color:var(--text-muted)}
.modal-x:hover{background:var(--gray-100);color:var(--text-primary)}
.modal-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:var(--space-4);padding-top:14px;border-top:1px solid var(--border-subtle)}

/* Canvas-rendered PDF preview (report_mpdf.php shown via PDF.js, no browser chrome) */
.pdf-preview-canvas{height:100%;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px}
.pdf-preview-page{max-width:100%;background:#fff;box-shadow:var(--shadow-sm);border-radius:2px}
.pdf-preview-loading,.pdf-preview-error{margin:auto;padding:40px;text-align:center;color:var(--text-muted);font-size:var(--text-sm)}
body.modal-open{overflow:hidden}

/* ---------- Pagination ---------- */
.minimal-pagination,.patient-pagination,.audit-pagination,.report-pagination{display:flex;align-items:center;justify-content:center;gap:6px;padding:16px;border-top:1px solid var(--border-subtle)}
.minimal-pagination:empty,.patient-pagination:empty,.audit-pagination:empty,.report-pagination:empty{display:none}
.mini-page{min-width:34px;height:34px;padding:0 8px;border-radius:var(--radius-sm);display:grid;place-items:center;font-size:12px;font-weight:var(--weight-semibold);color:var(--text-secondary);border:1px solid var(--border-default);background:var(--bg-surface);transition:background var(--duration-fast) var(--ease),border-color var(--duration-fast) var(--ease),color var(--duration-fast) var(--ease),transform var(--duration-fast) var(--ease)}
.mini-page:hover{background:var(--bg-surface-alt);border-color:var(--border-strong);color:var(--text-primary);transform:translateY(-1px)}
.mini-page.active{background:var(--color-primary-600);border-color:var(--color-primary-600);color:var(--color-primary-contrast);box-shadow:var(--shadow-xs)}
.mini-page.active:hover{background:var(--color-primary-700);border-color:var(--color-primary-700);transform:none}
.mini-page.dots{border:0;background:transparent;color:var(--text-faint);min-width:20px}
.mini-page.nav{font-weight:var(--weight-bold);color:var(--text-secondary)}
.mini-page.nav.active{background:var(--bg-surface);border-color:var(--border-default);color:var(--text-secondary);box-shadow:none}
.mini-page.nav.active:hover{background:var(--bg-surface-alt);border-color:var(--border-strong);color:var(--text-primary)}
.patient-pagination .btn:disabled{opacity:.35;cursor:not-allowed}
.patient-pagination span{font-size:10px;color:var(--text-muted);margin-left:5px}

/* ---------- Patient "attention note" icon (shared: dashboard, visit, card, waiting, patients, calendar) ---------- */
.patient-alert-icon{flex:0 0 auto;width:18px;height:18px;padding:0;border:none;background:none;color:var(--color-warning-600);cursor:pointer;display:inline-flex;align-items:center;justify-content:center;vertical-align:middle;margin-left:6px;border-radius:50%;transition:color var(--duration-fast) var(--ease),background var(--duration-fast) var(--ease),transform var(--duration-fast) var(--ease)}
.patient-alert-icon svg{width:15px;height:15px}
.patient-alert-icon:hover,.patient-alert-icon:focus-visible{color:var(--color-danger-600);background:var(--color-warning-50);transform:scale(1.2);outline:none}
.patient-alert-mark{color:var(--color-warning-600);font-weight:var(--weight-bold);margin-left:4px}

/* ---------- Misc small utilities used across pages ---------- */
.definition-chip{display:inline-flex;align-items:center;gap:5px;padding:5px 9px;border-radius:var(--radius-full);background:var(--bg-surface-alt);border:1px solid var(--border-default);font-size:11px;font-weight:var(--weight-medium);color:var(--text-secondary)}
.legend-dot{width:8px;height:8px;border-radius:50%;display:inline-block}
.fiscal-dot{color:#dc2626;font-size:10px;cursor:help;line-height:1;vertical-align:middle}
code{font-size:10.5px;background:var(--bg-surface-alt);padding:3px 5px;border-radius:5px;font-family:ui-monospace,SFMono-Regular,Consolas,monospace}

/* ---------- Mesazhe mes stafit (doktori <-> recepsioni) ----------
   Të përbashkëta: markup-i jeton te includes/footer.php, logjika te app.js.
   z-index nën --z-modal-backdrop (1000) me qëllim: një modal i hapur duhet
   të mbulojë butonin e panelin, jo anasjelltas. */
.staff-chat-fab{position:fixed;right:24px;bottom:24px;z-index:900;width:56px;height:56px;border-radius:var(--radius-full);border:0;cursor:pointer;background:linear-gradient(155deg,var(--color-primary-600),var(--color-accent-600));color:#fff;display:grid;place-items:center;box-shadow:0 10px 26px rgba(29,78,216,.34),0 2px 6px rgba(17,24,57,.18);transition:transform var(--duration-base) var(--ease),box-shadow var(--duration-base) var(--ease)}
.staff-chat-fab:hover{transform:translateY(-3px) scale(1.04);box-shadow:0 16px 34px rgba(29,78,216,.42)}
.staff-chat-fab:active{transform:translateY(-1px) scale(.98)}
.staff-chat-fab:focus-visible{outline:0;box-shadow:0 10px 26px rgba(29,78,216,.34),var(--shadow-focus)}
.staff-chat-fab svg{width:25px;height:25px}
.staff-chat-fab .sc-ic-chat,.staff-chat-fab .sc-ic-close{transition:opacity var(--duration-base) var(--ease),transform var(--duration-base) var(--ease)}
.staff-chat-fab .sc-ic-close{position:absolute;opacity:0;transform:rotate(-45deg) scale(.6)}
.staff-chat-fab[aria-expanded="true"] .sc-ic-chat{opacity:0;transform:rotate(45deg) scale(.6)}
.staff-chat-fab[aria-expanded="true"] .sc-ic-close{opacity:1;transform:rotate(0) scale(1)}
.staff-chat-fab.has-unread::after{content:"";position:absolute;inset:-4px;border-radius:var(--radius-full);border:2px solid var(--color-primary-500);opacity:0;animation:sc-ring 1.9s var(--ease) infinite}
@keyframes sc-ring{0%{transform:scale(.92);opacity:.55}70%{transform:scale(1.22);opacity:0}100%{opacity:0}}
.sc-badge{position:absolute;top:-3px;right:-3px;min-width:21px;height:21px;padding:0 6px;border-radius:var(--radius-full);background:var(--color-danger-600);color:#fff;font-size:var(--text-xs);font-weight:var(--weight-bold);display:grid;place-items:center;border:2px solid var(--bg-canvas);transform:scale(0);transition:transform var(--duration-base) var(--ease)}
.sc-badge.show{transform:scale(1)}
.sc-badge.pop{animation:sc-pop .34s var(--ease)}
@keyframes sc-pop{0%{transform:scale(1)}45%{transform:scale(1.35)}100%{transform:scale(1)}}

.staff-chat-panel{position:fixed;right:24px;bottom:92px;z-index:900;width:min(372px,calc(100vw - 32px));max-height:calc(100vh - 116px);background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:var(--radius-xl);box-shadow:var(--shadow-lg);display:flex;flex-direction:column;overflow:hidden;transform-origin:100% 100%;opacity:0;visibility:hidden;transform:translateY(14px) scale(.94);pointer-events:none;transition:opacity var(--duration-base) var(--ease),transform var(--duration-base) var(--ease),visibility var(--duration-base)}
.staff-chat-panel.open{opacity:1;visibility:visible;transform:translateY(0) scale(1);pointer-events:auto}
.staff-chat-panel>*{flex:0 0 auto}
.sc-head{display:flex;align-items:center;gap:10px;padding:var(--space-3) var(--space-4);border-bottom:1px solid var(--border-subtle);background:var(--bg-surface-alt)}
.sc-avatar{width:30px;height:30px;flex:0 0 30px;border-radius:var(--radius-full);background:var(--color-accent-50);color:var(--color-accent-700);display:grid;place-items:center;font-size:var(--text-xs);font-weight:var(--weight-bold)}
.sc-who{display:flex;flex-direction:column;line-height:1.25;min-width:0}
.sc-who b{font-size:var(--text-sm);font-weight:var(--weight-semibold);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.sc-who span{font-size:var(--text-xs);color:var(--text-muted)}
.sc-x{margin-left:auto;border:0;background:var(--bg-surface);width:30px;height:30px;border-radius:var(--radius-sm);font-size:17px;line-height:1;color:var(--text-muted);cursor:pointer;transition:background var(--duration-fast) var(--ease),color var(--duration-fast) var(--ease)}
.sc-x:hover{background:var(--gray-100);color:var(--text-primary)}
.sc-contacts{display:flex;gap:6px;padding:9px var(--space-4);border-bottom:1px solid var(--border-subtle);overflow-x:auto;scrollbar-width:none}
.sc-contacts::-webkit-scrollbar{display:none}
.sc-contacts:empty{display:none}
.sc-contact{position:relative;border:1px solid var(--border-default);background:var(--bg-surface);color:var(--text-secondary);font-size:var(--text-xs);font-weight:var(--weight-medium);font-family:inherit;padding:5px 10px;border-radius:var(--radius-full);cursor:pointer;white-space:nowrap;transition:background var(--duration-fast) var(--ease),border-color var(--duration-fast) var(--ease),color var(--duration-fast) var(--ease)}
.sc-contact:hover{background:var(--bg-surface-alt);color:var(--text-primary)}
.sc-contact.active{background:var(--color-primary-50);border-color:var(--color-primary-200);color:var(--color-primary-700)}
.sc-contact .sc-dot{display:inline-grid;place-items:center;min-width:16px;height:16px;margin-left:5px;padding:0 4px;border-radius:var(--radius-full);background:var(--color-danger-600);color:#fff;font-size:9.5px;font-weight:var(--weight-bold)}
.sc-ctx{display:flex;align-items:center;gap:7px;padding:9px var(--space-4);background:var(--color-primary-50);border-bottom:1px solid var(--border-subtle);font-size:var(--text-xs);color:var(--color-primary-700)}
.sc-ctx[hidden]{display:none!important}
.sc-log{flex:1 1 auto;min-height:0;height:300px;padding:var(--space-4);display:flex;flex-direction:column;gap:10px;overflow-y:auto}
.sc-day{align-self:center;font-size:var(--text-xs);color:var(--text-faint);background:var(--bg-surface-sunken);padding:3px 10px;border-radius:var(--radius-full)}
.sc-empty{margin:auto;text-align:center;font-size:var(--text-sm);color:var(--text-muted);padding:0 10px}
.sc-more{align-self:center;border:1px solid var(--border-default);background:var(--bg-surface);color:var(--text-secondary);font-family:inherit;font-size:var(--text-xs);padding:4px 11px;border-radius:var(--radius-full);cursor:pointer}
.sc-more:hover{background:var(--bg-surface-alt)}
.sc-msg{max-width:83%;display:flex;flex-direction:column;gap:3px;animation:sc-rise .26s var(--ease) both}
@keyframes sc-rise{from{opacity:0;transform:translateY(7px)}to{opacity:1;transform:none}}
.sc-msg .sc-bubble{padding:9px 12px;font-size:var(--text-sm);line-height:1.45;border-radius:var(--radius-md);white-space:pre-wrap;word-break:break-word}
.sc-msg .sc-meta{font-size:10px;color:var(--text-faint);display:flex;align-items:center;gap:4px;font-variant-numeric:tabular-nums}
.sc-msg.out{align-self:flex-end;align-items:flex-end}
.sc-msg.out .sc-bubble{background:var(--color-primary-600);color:#fff;border-bottom-right-radius:4px}
.sc-msg.in{align-self:flex-start}
.sc-msg.in .sc-bubble{background:var(--bg-surface-sunken);color:var(--text-primary);border:1px solid var(--border-subtle);border-bottom-left-radius:4px}
.sc-msg .sc-seen{color:var(--color-primary-600);font-weight:var(--weight-bold)}
.sc-msg .sc-link{color:var(--text-faint);font-size:10px}
.sc-compose{display:flex;align-items:flex-end;gap:8px;padding:10px var(--space-4) var(--space-2);border-top:1px solid var(--border-subtle);background:var(--bg-surface-alt)}
.sc-compose textarea{flex:1;min-height:var(--control-h);max-height:104px;resize:none;font-family:inherit;font-size:var(--text-sm);line-height:1.45;color:var(--text-primary);padding:9px 12px;border:1px solid var(--border-default);border-radius:var(--control-radius);background:var(--bg-surface);transition:border-color var(--duration-fast) var(--ease),box-shadow var(--duration-fast) var(--ease)}
.sc-compose textarea:focus{outline:0;border-color:var(--color-primary-500);box-shadow:var(--shadow-focus)}
.sc-send{width:var(--control-h);height:var(--control-h);flex:0 0 auto;border:0;border-radius:var(--control-radius);background:var(--color-primary-600);color:#fff;display:grid;place-items:center;cursor:pointer;transition:background var(--duration-fast) var(--ease),transform var(--duration-fast) var(--ease),opacity var(--duration-fast) var(--ease)}
.sc-send:hover:not(:disabled){background:var(--color-primary-700)}
.sc-send:active:not(:disabled){transform:scale(.93)}
.sc-send:disabled{opacity:.4;cursor:not-allowed}
.sc-send svg{width:17px;height:17px}
.sc-hint{font-size:10px;color:var(--text-faint);padding:0 var(--space-4) var(--space-3);background:var(--bg-surface-alt)}
@media (max-width:520px){
  .staff-chat-panel{right:16px;left:16px;width:auto;bottom:86px}
  .sc-log{height:min(46vh,290px)}
  .staff-chat-fab{right:16px;bottom:16px}
}
@media (prefers-reduced-motion:reduce){
  .staff-chat-fab,.staff-chat-panel,.sc-msg,.sc-badge{animation:none!important;transition-duration:.01ms!important}
}

/* Prezenca: e gjelbër = në linjë (e ka PM-në hapur), e gri = jo. Shfaqen
   vetëm llogaritë në linjë, ndaj ".off" del vetëm te gjendja bosh. */
.sc-presence{width:7px;height:7px;flex:0 0 7px;border-radius:50%;display:inline-block;vertical-align:middle;margin-right:5px}
.sc-presence.on{background:var(--color-success-600);box-shadow:0 0 0 3px var(--color-success-50)}
.sc-presence.off{background:var(--text-faint);box-shadow:0 0 0 3px var(--gray-100)}
.sc-who span{display:flex;align-items:center}
.sc-contact .sc-presence{margin-right:6px}
.sc-avatar.is-online{position:relative;background:var(--color-success-50);color:var(--color-success-700)}
.sc-avatar.is-online::after{content:"";position:absolute;right:-1px;bottom:-1px;width:9px;height:9px;border-radius:50%;background:var(--color-success-600);border:2px solid var(--bg-surface-alt)}
.sc-msg.sc-pending{opacity:.62}
.sc-compose textarea:disabled{background:var(--bg-surface-sunken);color:var(--text-muted);cursor:not-allowed}

/* Tekste te gatshme: klikimi dergon menjehere, ndaj butonat fiken sa kohe
   nje dergim eshte ne rruge ose kur s'ka kujt t'i shkruhet. */
.sc-quick{display:flex;gap:6px;padding:10px var(--space-4) 0;flex-wrap:wrap;background:var(--bg-surface-alt);border-top:1px solid var(--border-subtle)}
.sc-qr{border:1px solid var(--border-default);background:var(--bg-surface);color:var(--text-secondary);font-family:inherit;font-size:var(--text-xs);font-weight:var(--weight-medium);padding:5px 10px;border-radius:var(--radius-full);cursor:pointer;white-space:nowrap;transition:background var(--duration-fast) var(--ease),border-color var(--duration-fast) var(--ease),color var(--duration-fast) var(--ease),transform var(--duration-fast) var(--ease)}
.sc-qr:hover:not(:disabled){background:var(--color-primary-50);border-color:var(--color-primary-200);color:var(--color-primary-700);transform:translateY(-1px)}
.sc-qr:active:not(:disabled){transform:translateY(0) scale(.97)}
.sc-qr:focus-visible{outline:0;box-shadow:var(--shadow-focus)}
.sc-qr:disabled{opacity:.45;cursor:not-allowed}
.sc-quick + .sc-compose{border-top:0}

/* Butoni i tingullit — ruhet vetem te ky browser; ikona tregon gjendjen. */
.sc-sound{margin-left:auto;border:0;background:var(--bg-surface);width:30px;height:30px;border-radius:var(--radius-sm);font-size:14px;line-height:1;cursor:pointer;transition:background var(--duration-fast) var(--ease),opacity var(--duration-fast) var(--ease)}
.sc-sound:hover{background:var(--gray-100)}
.sc-sound.is-off{opacity:.5}
.sc-sound:focus-visible{outline:0;box-shadow:var(--shadow-focus)}
.sc-sound + .sc-x{margin-left:2px}